The starting point: Henkel isn’t just a manufacturer of well-known cleaning and cosmetic products like Persil, Pril, Perwoll and Schwarzkopf. It’s also the market leader for adhesives, sealants and surface treatments. Products from its Loctite brand are used in demanding applications in industries including vehicle manufacturing and aerospace.
The company is active in 32 countries and conducts business in 25 languages, so a huge range of electronic and printed documents constantly have to be adapted to meet local requirements. This used to involve complex processes with significant potential for improvement – particularly when in terms of costs and quality.
The task: To develop a workflow that provides centralized control of marketing communications – with the aim of ensuring brand consistency and cutting costs.
The challenge: To create optimized processes that make life easier for marketing teams, product managers and translators, while also meeting the highest quality standards at all times.